WEBSITE PRIVACY POLICY

Body Art Rejuvenation LLC (“Body Art Rejuvenation,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us.

This Website Privacy Policy explains how we collect, use, disclose, retain, and protect information obtained through our website, online forms, chat and messaging tools, appointment-request features, marketing communications, and related online services.

 

This Website Privacy Policy applies to website visitors, prospective patients, and individuals who interact with us online. Medical and clinical information created or maintained as part of a patient’s care is also governed by our separate Notice of Privacy Practices.

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1. Information We Collect​

Information You Provide Directly

We may collect information that you voluntarily provide, including:

• First and last name

• Telephone number

• Email address

• Mailing address

• Appointment preferences

• Preferred contact method and language

• Treatments or services that interest you

• Areas of concern or treatment goals

• Messages, questions, and consultation requests

• Information submitted through website forms or chat tools

• Telehealth registration and appointment information

• Reviews, survey responses, and feedback

• Email and text-message consent preferences

• Photographs or documents you voluntarily submit

• Payment and transaction information

Payments are processed through Boulevard and its payment-processing partners. Body Art Rejuvenation generally does not receive or store your complete payment-card number through its website.

Some information you submit may reveal health, treatment, or wellness interests. Please provide only information reasonably necessary for us to respond to your request.

Do not use a general website form, email, chat, or text message to communicate an emergency or an urgent medical concern.

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Information Collected Automatically

When you visit our website, we and our technology providers may automatically collect information such as:

• Internet Protocol address

• Browser type

• Device type

• Operating system

• Approximate geographic area

• Referring website

• Pages viewed

• Links or buttons selected

• Date and time of visits

• Time spent on pages

• Cookie identifiers

• Advertising and analytics identifiers

• General website-interaction information

We may use Wix Analytics, Google Analytics, Google Ads, Meta/Facebook Pixel, and similar technologies as described below.

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Information Received from Service Providers

We may receive information from providers that assist with scheduling, communications, website hosting, payments, marketing, and patient management, including Wix, Boulevard, Weave, ManyChat, and other providers acting on our behalf.

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2. How We Use Information

We may use information to:

• Respond to questions and consultation requests

• Schedule, confirm, modify, or cancel appointments

• Determine which member of our team should respond

• Provide treatment and service information

• Conduct telehealth or virtual consultations when properly scheduled

• Create and maintain patient or prospective-patient records

• Process payments and transactions

• Send appointment reminders and operational communications

• Send educational, promotional, or re-engagement communications when permitted

• Record and manage communication preferences

• Improve our website, forms, advertisements, and services

• Measure the effectiveness of marketing campaigns

• Detect fraud, abuse, security incidents, or technical problems

• Comply with professional, legal, regulatory, accounting, and recordkeeping obligations

• Protect the rights, safety, and property of our patients, staff, and business

• Enforce our Website Terms of Use

Information collected for healthcare purposes will be used and disclosed as described in our Notice of Privacy Practices and applicable law.

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3. Cookies, Analytics, and Advertising Technologies

Our website uses cookies and similar technologies.

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Essential Cookies:

Essential cookies help the website operate, maintain security, remember basic settings, and provide requested features. These cookies may be necessary for the website to function and may not be disabled through our website controls.

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Analytics Cookies:

Analytics technologies help us understand how visitors use the website, which pages are viewed, and how the website performs. These technologies may include Wix Analytics and Google Analytics.

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Advertising Cookies:

Advertising technologies may help us measure advertisements, understand whether someone visited our website after seeing an advertisement, and present advertisements to audiences that may be interested in our services. These technologies may include Google Ads and Meta/Facebook Pixel.

Our cookie banner allows visitors to manage nonessential cookie preferences where applicable. You may also limit cookies through your browser settings, although disabling certain cookies may affect website functionality.

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Body Art Rejuvenation does not sell patient medical information or use medical records for third-party behavioral advertising. We do not authorize advertising providers to use the contents of medical records, telehealth communications, consultation-form responses, or secure patient communications for their independent marketing purposes.

We work to configure our website and tracking tools to limit the transmission of sensitive information. However, visitors should avoid entering unnecessary medical details into general website fields or public-facing chat features.

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4. How We Disclose Information

We may disclose personal information in the following circumstances.

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Healthcare Professionals and Workforce Members

Information may be available to Body Art Rejuvenation providers, medical oversight personnel, employees, contractors, and authorized workforce members who need the information to perform their duties, coordinate care, or operate the practice.

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Service Providers

We may provide information to companies that perform services on our behalf, including:

• Website hosting and form-management providers

• Electronic medical-record and practice-management providers

• Appointment-scheduling providers

• Payment processors

• Email and text-message providers

• Chat and customer-communication providers

• Analytics and advertising providers

• Information-technology and cybersecurity providers

• Professional advisers, accountants, attorneys, and consultants

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Our principal technology providers include Wix, Boulevard, Weave, and ManyChat. When a provider receives protected health information on our behalf, we require appropriate privacy and security protections, including a Business Associate Agreement when required.

Service providers may use information only for the services they perform for us or as otherwise permitted by law and their applicable agreements.

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Legal and Safety Disclosures

We may disclose information when reasonably necessary to:

• Comply with a law, regulation, subpoena, court order, or legal process

• Respond to an authorized government or regulatory request

• Protect a person from a serious threat to health or safety

• Investigate fraud, security incidents, or unlawful conduct

• Protect our legal rights or defend a legal claim

• Meet public-health, product-safety, or professional-reporting obligations

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Business Transactions

Information may be transferred as part of a merger, acquisition, financing, restructuring, sale of assets, or similar business transaction. Any successor will be required to handle the information consistently with applicable law.

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With Your Direction or Authorization

We may disclose information when you ask us to do so or provide written authorization.

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5. No Sale of Personal Information

Body Art Rejuvenation does not sell personal information.

We do not sell, rent, or provide mobile telephone numbers, SMS consent records, or text-message opt-in information to third parties for their independent marketing or promotional purposes.

Information may be provided to vendors that deliver communications on our behalf, but those vendors are not authorized to use your mobile information to market their own products or services.

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6. Email and Text-Message Communications

We may send appointment confirmations, reminders, follow-up messages, service information, educational content, special offers, and re-engagement communications.

Marketing consent is not a condition of purchasing any product, treatment, or service.

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When you provide affirmative consent to promotional text messages, you authorize Body Art Rejuvenation LLC and its communication providers to send marketing or informational messages to the telephone number you provided. Messages may be sent manually or through automated technology. Message frequency varies. Message and data rates may apply.

 

You may opt out of promotional text messages at any time by replying STOP. You may reply HELP for assistance or contact us directly.

After an opt-out request, we may send one confirmation message. Opting out of marketing messages does not prevent us from sending nonmarketing communications that are necessary to provide requested services, such as appointment confirmations or responses to a message you initiated, when permitted by law.

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You may unsubscribe from promotional email messages by using the unsubscribe link in the email or contacting us. We may continue sending service-related, privacy, legal, or transactional communications when appropriate.

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7. Medical and Health Information

Medical information created, received, or maintained in connection with patient care may be protected by Florida law, HIPAA when applicable, and our internal privacy policies.

The collection of information through a Wix form, telehealth appointment, Boulevard record, Weave communication, or other approved system does not change our obligation to protect the confidentiality of patient information.

Please review our Notice of Privacy Practices for additional information about medical records, permitted uses and disclosures, and patient rights.

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8. Data Retention

We retain personal information only for as long as reasonably necessary to:

• Fulfill the purpose for which it was collected

• Provide treatment or requested services

• Maintain accurate business and patient records

• Document consent and communication preferences

• Resolve disputes

• Protect legal rights

• Comply with applicable healthcare, tax, accounting, privacy, and professional requirements

Medical records, treatment photographs, consent forms, telehealth records, and related clinical documentation are retained according to our medical-record retention policy and applicable law.

We may retain opt-out information for the purpose of honoring and documenting a request not to receive future communications.

When information is no longer required, we may securely delete, destroy, de-identify, or anonymize it.

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9. Information Security

Body Art Rejuvenation uses reasonable administrative, technical, and physical measures designed to protect personal and medical information.

These measures may include:

• Access controls and individual user accounts

• Password and authentication requirements

• Role-based access

• Secure hosting and transmission tools

• Workforce privacy training

• Confidentiality requirements

• Vendor review and contractual protections

• Business Associate Agreements where required

• Security monitoring

• Policies for handling, retaining, and disposing of records

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Wix PHI protection is enabled for the website, and Body Art Rejuvenation maintains a Business Associate Agreement with Wix.

No website, electronic system, email, or Internet transmission can be guaranteed to be completely secure. You should use caution when sending sensitive information through electronic communications.

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If we determine that a security incident requires notification, we will provide notification as required by applicable law.

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10. Your Privacy Choices and Requests

Depending on the information involved and applicable law, you may request that we:

• Explain the personal information we maintain about you

• Correct inaccurate contact information

• Update your communication preferences

• Stop promotional email or text messages

• Delete certain nonclinical website information

• Provide information about certain disclosures

Some information cannot be deleted when it forms part of a medical record or must be retained for legal, professional, accounting, security, or compliance purposes.

Requests concerning medical information will be handled under our Notice of Privacy Practices.

We may need to verify your identity before completing a request.

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11. Children’s Privacy

Our website and services are intended primarily for adults aged 18 and older. Body Art Rejuvenation does not knowingly provide treatment to minors or knowingly collect personal information directly from children through the website for treatment purposes.

A parent or legal guardian who believes that a minor has submitted information should contact us.

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12. Third-Party Websites and Services

Our website may contain links to or integrations with third-party websites, booking systems, payment services, social-media platforms, videos, maps, or other services.

Those third parties may have separate privacy policies and practices. Body Art Rejuvenation is not responsible for the privacy practices of an independently operated third-party website or service.

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13. Changes to This Privacy Policy

We may update this Website Privacy Policy when our services, technology, vendors, or legal obligations change.

The revised policy will be posted with a new “Last Updated” date. Material changes may also be communicated through an additional notice when appropriate.

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14. Contact Us

Questions, concerns, or privacy requests may be directed to:

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Rolando Pol, Manager and Privacy Contact
Body Art Rejuvenation LLC
13550 SW 88 Street, Suite 130
Miami, Florida 33186

Email: corp@bodyartrejuvenation.com
Telephone: 786-654-7575